{"id":3331,"date":"2024-05-29T09:34:15","date_gmt":"2024-05-29T09:34:15","guid":{"rendered":"http:\/\/marfilb2b.info\/help\/?p=3331"},"modified":"2024-05-29T09:35:57","modified_gmt":"2024-05-29T09:35:57","slug":"consultas-frecuentes","status":"publish","type":"post","link":"https:\/\/marfilb2b.info\/help\/2024\/05\/29\/consultas-frecuentes\/","title":{"rendered":"Compensar facturas"},"content":{"rendered":"\n<p>Tengo una factura de venta positiva y otra rectificativa del mismo importe y del mismo cliente, se ha hecho una venta y la devoluci\u00f3n. Al contabilizar las dos facturas se registran en previsi\u00f3n y por defecto salen como PENDIENTE DE COBRO. \u00bfC\u00f3mo las compensamos?.<\/p>\n\n\n\n<p><strong>Tenemos 3 posibilidades:<\/strong><\/p>\n\n\n\n<p><strong>1\u00aa posibilidad:<\/strong> <strong>Cambio de situaci\u00f3n (la m\u00e1s sencilla).<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"257\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-8-1024x257.png\" alt=\"\" class=\"wp-image-3332\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-8-1024x257.png 1024w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-8-300x75.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-8-768x193.png 768w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-8-150x38.png 150w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-8.png 1455w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Como el cliente no nos debe nada porque una factura compensa a la otra, hay que cambiar la situaci\u00f3n en la previsi\u00f3n \u00bfcomo?. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"365\" height=\"210\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-9.png\" alt=\"\" class=\"wp-image-3333\" style=\"aspect-ratio:1.7380952380952381;width:273px;height:auto\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-9.png 365w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-9-300x173.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-9-150x86.png 150w\" sizes=\"(max-width: 365px) 100vw, 365px\" \/><\/figure>\n\n\n\n<p>Creamos una situaci\u00f3n con la descripci\u00f3n que consideremos, como siempre para crear +Nuevo registro:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"431\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-11-1024x431.png\" alt=\"\" class=\"wp-image-3335\" style=\"aspect-ratio:2.3758700696055683;width:676px;height:auto\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-11-1024x431.png 1024w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-11-300x126.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-11-768x324.png 768w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-11-1536x647.png 1536w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-11-150x63.png 150w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-11.png 1733w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Y \u00e9sta se a\u00f1adir\u00e1 a nuestro registro de situaciones:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"603\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-10-1024x603.png\" alt=\"\" class=\"wp-image-3334\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-10-1024x603.png 1024w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-10-300x177.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-10-768x452.png 768w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-10-150x88.png 150w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-10.png 1406w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Volvemos a la previsi\u00f3n de cobros \/ pagos, dependiendo de la que queremos gestionar y editamos las situaciones que queramos gestionar:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"944\" height=\"258\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-13.png\" alt=\"\" class=\"wp-image-3337\" style=\"aspect-ratio:3.6589147286821704;width:840px;height:auto\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-13.png 944w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-13-300x82.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-13-768x210.png 768w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-13-150x41.png 150w\" sizes=\"(max-width: 944px) 100vw, 944px\" \/><\/figure>\n\n\n\n<p>Y cambiamos la situaci\u00f3n de la previsi\u00f3n por la que hemos creado, no hay que olvidar Guardar los cambios:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"231\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-14-1024x231.png\" alt=\"\" class=\"wp-image-3338\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-14-1024x231.png 1024w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-14-300x68.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-14-768x173.png 768w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-14-1536x346.png 1536w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-14-150x34.png 150w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-14.png 1708w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Volvemos a la previsi\u00f3n y comprobamos:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"797\" height=\"253\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-15.png\" alt=\"\" class=\"wp-image-3339\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-15.png 797w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-15-300x95.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-15-768x244.png 768w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-15-150x48.png 150w\" sizes=\"(max-width: 797px) 100vw, 797px\" \/><\/figure>\n\n\n\n<p><br><strong>2\u00aa posibilidad<\/strong>: <strong>Creando un circuito de tesorer\u00eda<\/strong><\/p>\n\n\n\n<p>Para crearlo, Contabilidad &#8211;&gt; Configuraci\u00f3n &#8211;&gt; Circuitos de tesorer\u00eda.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"474\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-17-1024x474.png\" alt=\"\" class=\"wp-image-3341\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-17-1024x474.png 1024w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-17-300x139.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-17-768x355.png 768w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-17-1536x711.png 1536w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-17-150x69.png 150w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-17.png 1711w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Para hacer el proceso, Contabilidad &#8211;&gt; Tesorer\u00eda &#8211;&gt; Asignaci\u00f3n de cartera.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"534\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-18-1024x534.png\" alt=\"\" class=\"wp-image-3342\" style=\"aspect-ratio:1.9176029962546817;width:841px;height:auto\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-18-1024x534.png 1024w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-18-300x156.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-18-768x400.png 768w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-18-1536x801.png 1536w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-18-150x78.png 150w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-18.png 1707w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Seleccionamos los registros:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"198\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-19-1024x198.png\" alt=\"\" class=\"wp-image-3343\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-19-1024x198.png 1024w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-19-300x58.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-19-768x148.png 768w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-19-150x29.png 150w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-19.png 1497w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>En la pantalla siguiente no tocamos nada y:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"382\" height=\"85\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-20.png\" alt=\"\" class=\"wp-image-3344\" style=\"aspect-ratio:4.4941176470588236;width:392px;height:auto\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-20.png 382w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-20-300x67.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-20-150x33.png 150w\" sizes=\"(max-width: 382px) 100vw, 382px\" \/><\/figure>\n\n\n\n<p>Volvemos a la previsi\u00f3n y comprobamos:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"671\" height=\"262\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-21.png\" alt=\"\" class=\"wp-image-3345\" style=\"aspect-ratio:2.5610687022900764;width:495px;height:auto\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-21.png 671w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-21-300x117.png 300w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-21-150x59.png 150w\" sizes=\"(max-width: 671px) 100vw, 671px\" \/><\/figure>\n\n\n\n<p>Observamos que la \u00fanica diferencia entre la primera opci\u00f3n y \u00e9sta segunda es que al hacerlo mediante un circuito de tesorer\u00eda, es que Asigna la cantidad y el Estado cambia.<\/p>\n\n\n\n<p><strong>3\u00aa posibilidad:<\/strong> <strong>Borrar los registros (no recomendable, perdemos trazabilidad).<\/strong> <strong>Puede ser que alg\u00fan nos haga falta consultar algo.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"269\" height=\"94\" src=\"http:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-22.png\" alt=\"\" class=\"wp-image-3346\" srcset=\"https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-22.png 269w, https:\/\/marfilb2b.info\/help\/wp-content\/uploads\/2024\/05\/image-22-150x52.png 150w\" sizes=\"(max-width: 269px) 100vw, 269px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Tengo una factura de venta positiva y otra rectificativa del mismo importe y del mismo cliente, se ha hecho una venta y la devoluci\u00f3n. Al contabilizar las dos facturas se registran en previsi\u00f3n y por defecto salen como PENDIENTE DE COBRO. \u00bfC\u00f3mo las compensamos?. Tenemos 3 posibilidades: 1\u00aa posibilidad: Cambio de situaci\u00f3n (la m\u00e1s sencilla). ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/marfilb2b.info\/help\/2024\/05\/29\/consultas-frecuentes\/\" title=\"Leer m\u00e1s...\">Leer m\u00e1s<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/marfilb2b.info\/help\/wp-json\/wp\/v2\/posts\/3331"}],"collection":[{"href":"https:\/\/marfilb2b.info\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/marfilb2b.info\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/marfilb2b.info\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/marfilb2b.info\/help\/wp-json\/wp\/v2\/comments?post=3331"}],"version-history":[{"count":2,"href":"https:\/\/marfilb2b.info\/help\/wp-json\/wp\/v2\/posts\/3331\/revisions"}],"predecessor-version":[{"id":3348,"href":"https:\/\/marfilb2b.info\/help\/wp-json\/wp\/v2\/posts\/3331\/revisions\/3348"}],"wp:attachment":[{"href":"https:\/\/marfilb2b.info\/help\/wp-json\/wp\/v2\/media?parent=3331"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/marfilb2b.info\/help\/wp-json\/wp\/v2\/categories?post=3331"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/marfilb2b.info\/help\/wp-json\/wp\/v2\/tags?post=3331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}